Returns & Exchanges Policy

At myduke® pharmacy, we want you to feel confident in your style; if your fashion purchase doesn't fit perfectly, you can return it within 30 days. Please ensure all items are unworn, unwashed, and still have the original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the garments in their original packaging, ensuring all labels and hygiene seals remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.